Policy with FAQ

Policy and Questions and Contacts

Returns (they happen):

(All items must be unworn and in original shipping package)

Too big/small, we will gladly exchange!

Not happy with purchase we can refund (within 7 days of receiving item) or exchange.

Unfortunately there are no exchanges/returns on sale and closeout items. Items purchased with a discount can be exchanged for an item at the exact price point of the full priced item or item of lesser value.

How we Ship:

All orders are sent USPS Priority Mail, including international.

When will my order ship?

Orders will be shipped within 48 hours of confirmed payment and shipping address.

How can I track my order?

First comes the confirmation, then after we ship it, the tracking number will come via email when order is shipped.

Do you ship to P.O. Boxes?

Yes, we will ship to a PO Box.

Do you ship internationally?

If the USPS ships there we will! If they do not, prior shipping arrangements must be made.

Did we miss something?

Email us: saysomething@livelyapparel.com